Strategic Objectives and Key Strategies

IMRF Strategic Plan
Meeting room

Our four Strategic Objectives define our approach to realize our Vision, and as such, constitute the focus of our Strategic Plan for 2017-2019. These four inter-related objectives address internal and external strategic advantages, challenges and opportunities. The objectives and corresponding strategies are aligned with our Vision across all Key Result Areas. This integration is critical to the success of our Strategic Plan, as these objectives must be considered as four parts of one plan. The Plan highlights the four Strategic Objectives. The Plan also provides an overview of the Key Strategies designed to support the Strategic Objectives. These Key Strategies may change throughout the three years of the Plan, as some will be completed or combined with another strategy. Listed on the following pages are our four Strategic Objectives and the 21 Key Strategies we will utilize in 2017 to help us achieve those objectives.

Key Result Area: Financial Health

Strategic Objective

To achieve and maintain a funding level that sustains the Plan

As measured by:

Key Strategies

Key Result Area: Customer Engagement

Strategic Objective

To foster and maintain engaged members and employers

As measured by:

Key Strategies

Key Result Area: Workforce Engagement

Strategic Objective

To foster and maintain an engaged workforce

As measured by:

Key Strategies

Key Result Area: Operational Excellence

Strategic Objective

To provide world class customer service at a reasonable cost

As measured by:

Key Strategies